Where are the shows? What time do they start?
The shows take place downstairs at The Phoenix, 37 Cavendish Square, London W1. Doors open at 6.45pm and the show starts at 7.30pm. It ends at approx 9.45pm.
How can I buy a ticket?
Tickets go on sale when we announce the line-up for a show, which is usually 3 weeks in advance. Line-ups are published on the home page of this site and include a link to buy tickets. To make sure you don’t miss an announcement, you can subscribe to the blog using the button on the right of this page, or follow us on Twitter.
Tickets cost £7 plus a 70p booking fee. The booking fee goes to our ticket agent, We Got Tickets.
If tickets have sold out in advance, we usually have a handful to buy on the door. We recommend that you arrive as doors open to get one of these.
Should I print out my ticket?
There is no need to print out your ticket. When you arrive you will be asked for the name of the person who booked the tickets, and ticked off on our list.
Does the venue have step-free access?
Unfortunately not. There are 23 steps down to the venue from street level, with a half-landing and a handrail. If you would prefer to take the stairs at time when the venue is not crowded, please contact us and we can arrange for you to arrive before doors open.
Can I get a refund?
We do not offer refunds on tickets. However, if you have tickets but can no longer come to the show, you can offer them to someone else. They will need to give your name at the door.